Ive been using Adobe products for the past 15 years and ever since they moved to CC its just been a complete shit show when it comes to account management. I have a personal license for the photography suite that I pay for monthly and I want to cancel it, I go into the account management and theres nowhere I can cancel or stop the auto-renewal. So it seems I have to contact their customer support and waste my time just because they are arse holes and have made it as hard as possible for you to cancel.
I wouldnt be so annoyed if I hadnt realised there was no option to stop the auto renewal either, despite getting a notice that my plan was going to be rolling over into a new annual billing cycle. Also I'd like to mention this is the second time I've had to contact their customer service just to stop an auto renewal.
I know I'm probably not alone here, but I feel that this needs more attention. They have a complete monopoly on the design industry and their business practises are almost predatory. If there was a serious competitor there is no way their shit would be tolerated.
Great design resource
100 Things Every Designer Needs to Know About People (Voices That Matter)
Submitted March 14, 2018 at 11:34AM by the_humbling_river http://ift.tt/2FDvv0k
No comments:
Post a Comment