Monday 30 November 2015

How to approach overdue invoices with a client?

I've recently finished a website for a large law firm, and agreed with them an initial deposit of 50%, with the remaining 50% being paid in 5 monthly instalments.

The first of those five invoices became overdue today, and I know they're going to be unresponsive.

However, they requested about a month ago that I schedule to remove a member of staff from their staff page.

How can I hold this change 'hostage' and approach the overdue invoice issue without pissing them off and potentially losing the rest of the payments?

Cheers!



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